Stop Fraud

Special Inquiries

  • To report a lost or stolen debit, credit, or ATM card, call 800-449-7728.
  • For 24-hour Bill Pay assistance, call 1-888-918-7646.
  • If you receive a suspicious email, text message, or phone call from someone using Langley's name, report it here.
  • If you are planning to travel abroad,
    check here for a list of countries where your Langley credit, debit or ATM card usage may be affected.

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Security Alerts: December 7, 2011

The FBI bureau in Denver has issued an advisory about a possible new wave of malware attack during the holiday season. The attack begins with spam email appearing to be legitimate email from "NACHA", the National Automated Clearing House Association (nacha.org). While NACHA is part of our nation's network for electronically moving money and data, NACHA never sends email to individuals warning about problems with specific transactions.

The link presented in the fake NACHA email leads to a malicious website, designed to immediately install a highly dangerous application known as "Zeus" or "Gameover". Your anti-virus software might not detect it.

LFCU believes members may receive email from thieves distributing this spam. Delete any email you receive from NACHA. DO NOT CLICK ANY LINKS WITHIN THE EMAIL. If you have any question about the status of any financial transaction involving Langley, call our Contact Center or get assistance at your nearest branch.

LFCU Policies

  • LFCU will never call you and ask for your account number.
  • LFCU will never send you an email directing you to a website to "verify" your personal or account information or any transaction.
  • LFCU will never send you a text message directing you to call a phone number to "verify" your personal or account information or any transaction.
  • LFCU staff members will never ask for your password or PIN number to any service.

The following Internet locations are either operated by LFCU
or by a third-party vendor in partnership with LFCU:

You may receive email from: Websites you may be sent to:

langleyfcu.org
enews.langleyfcu.org
lfcustatements.org
customercenter.net
cu-support.com
cavion.com
pscu.com
pscufs.com

langleyfcu.org
mobile.langleyfcu.org (https)
langleylink.langleyfcu.org (https)
lfcustatements.org (https)
langleyfcu.ficslpo.com
iownlfcu.com

In the event you have provided credit, debit or ATM card information to a caller or website and you suspect your account information has been compromised, it is important to act quickly. Use the following phone number to report this information:

(800) 449-7728

toll-free 24 hours a day.